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Care Ship Services LLC

Terms & Conditions

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Effective Date: 3/27/2025

1. Acceptance of Terms

By accessing or using our platform, creating an account, or engaging with our services, you are automatically agreeing to these Terms and Conditions. If you do not agree to these Terms, please do not use our platform or services.

2. Scope of Services

  • We provide the services outlined in your booking agreement or service confirmation.

  • Any additional or customized services must be agreed upon in writing.

3. Pricing and Payment

  • Prices for our services are as stated in our service agreement, proposal, or booking confirmation.

  • Payment is due prior to start of service.

  • Accepted payment methods include credit cards via Square.

4. Cancellation and Rescheduling Policy

  • Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service time.

  • Cancellations made after this period may incur a fee of 25.00.

  • We reserve the right to reschedule services due to unforeseen circumstances, including weather conditions or emergencies, and will notify you promptly.

5. Liability and Limitations

  • While we take all reasonable precautions to ensure quality, we are not liable for:

    • Pre-existing damages or conditions at the service location.

    • Losses or damages resulting from factors beyond our control, including natural disasters or third-party actions.

    • Indirect, incidental, or consequential damages.

  • Our maximum liability for any claim is limited to the amount paid for the service in question.

6. Client Responsibilities

  • You agree to provide safe access to the service location and notify us of any potential hazards.

  • You are responsible for securing fragile or valuable items prior to our service.

7. Refund Policy

  • Refund requests must be submitted within 3 days of the service date, along with relevant documentation (e.g., invoices, photos).

  • Refunds are subject to our Refund Policy.

8. Privacy

  • We collect and use your personal information in accordance with our Privacy Policy, which complies with state privacy laws, including California's CCPA and Nevada's SB-220.

  • We do not sell or share your personal information with third parties under any circumstances.

9. Governing Law

  • These Terms are governed by the laws of the State of California and the State of Nevada, as applicable, without regard to conflict-of-law principles.

10. Dispute Resolution

  • Any disputes arising out of or relating to these Terms will be resolved through Mediation

11. Changes to Terms

  • We reserve the right to modify these Terms at any time. Changes will be made via our website or other appropriate channels and will take effect upon publication.

12. Contact Information

For questions or concerns about these Terms, please contact us at: careship1@gmail.com 1-877-CARE-SHP

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